简历总结
PERSONAL INFORMATION:
Name: Chan Soon Leng 曾诗凌
Home Address: Lot 4539 B-5, Air Kuning 31920 Kampar, Perak, Malaysia
Current Address: 北京市 宣武区 天桥北里 9号楼9单元702室 100002
Mobile Phone: [Please log-in to contact users]
E-mail: [Please log-in to contact users]
Nationality: Malaysian Sex: Female Marital Status: Single
Date of Birth: [Please log-in to contact users]
WORK EXPERIENCE:
DATE: October 2000 – Present
JOB POSITION: Restaurant Manager
NAME AND ADDRESS OF THE EMPLOYER: New City Palace Restaurant. Glasgow, Scotland, UK. Telephone: [Please log-in to contact users]
MAIN ACTIVITIES AND RESPONSIBILITIES:
• Responsible for maintaining monthly inventory of restaurant.
• Responsible to order daily requisitions and equipment of the restaurant from time to time.
• Responsible to take independent decisions as and when required & to maintain service standards
• Responsible for hiring and firing of staff, maintain good relations, allocations and making of weekly duty roster of the staff.
• Responsible to supervise food and beverage staff of restaurant to ensure efficient service.
• Responsible to increase sales on food and beverage items and train staff on up selling techniques.
• Responsible to set service standards to achieve maximum productivity and utility of the staff.
• To ensure that all applicable laws are followed in regards to alcohol regulation, safety and emergency procedures.
EDUCATION:
University of Strathclyde (1999)
Bachelor of Arts in Human Resource Management & Finance
COMMUNICATION SKILLS:
Fluent in English, Mandarin and Bahasa Malaysia.
Other Known Languages: Cantonese, Hakka
ORGANIZATIONAL SKILLS:
• Ability to apply relevant safety management, operation to provide and maintain positive customer’s service.
• Able to perform in various business situations including solving customer’s complaints and other work related problems.
• Leadership skills are attained through customers and staff interaction, staff management, team planning and policy administration.
• Practical thinking acquired through the combination of academic education with professional experience in the fields of management, staff relations and customers service.
COMPUTER SKILLS: MS-Word, MS-Excel, MS-PowerPoint, Photoshop.
ACTIVITIES & INTERESTS: Listening to Music, Travelling, Reading and Gardening.
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